fbpx
Share on facebook
Share on twitter
Share on linkedin
Share on email

Roles and Functions of a Community Health Worker

El Sol Neighborhood Educational Center has more than 15 years of experience in developing CHW and promotores (CHW/p) training curricula, including co-founding and co-developing the Loma Linda Promotores Academy and launching the El Sol Community Health Workers and Promotores Training Center. With module topics that span the Spectrum of Prevention, clinical integration, emotional growth, health intervention evaluation and more, we focus on individual, holistic growth for each participant. CHW’s/promotores co-develop all training materials to ensure relevance and that materials meet different learning styles. And given the Medical CalAIM program,1 our virtual and in-person trainings effectively respond to the growing demand for a more robust and sustainable CHW/P workforce that can advance cost effective Community Supports (formerly “In Lieu of Services”).

El Sol curricula includes education on health issues, SDOH, and health inequities, as well as training to develop specific skills, such as communication and service coordination. Our training programs use the principles and techniques of popular education (also known as empowerment or Freirian education), and involve experienced CHWs who design and conduct our trainings. Our Training Center prepares and supports CHWs to perform the full range of CHW roles. And we train CHWs in effective data collection and documentation for integration into electronic health records.

“Through a holistic training approach, we prioritize the growth of the CHW and promotor as an individual. We acknowledge an empowered CHW and promotor is an expert and leader in relationship building and compassionate community work.”
– Alex Fajardo, Executive Director, El Sol Neighborhood Educational Center

To achieve individual transformation, trainers and participants cultivate an atmosphere of trust and create a safe space to dialogue openly. Through this process, participants help to modify the training structure if needed, so that CHWs/Ps foster continual learning and improvement.

Training Center Highlights

Webinar Topics (English/Spanish):

CHW Basics Modules (18 Modules):

  • Group Facilitation
  • The Definition and Role of the CHW
  • Popular Education
  • CHW Recruitment Strategies
  • CHW Supervision
  • Stress Management
  • Training and Professional Development of CHW’s
  • Self-Care Strategies
  • Introduction to the CHW Model
  • Leadership of the CHW
  • Home Visitation Protocol
  • Integrating CHW’s into Healthcare Systems
  • Community Based Organizations and CHWs
  • Healthcare & Health Policy

C3 Assessments

Clinic-Based CHW Trainings (15 Modules)

  • Communication Skills
  • Interpersonal & Relational Skills
  • Service Integration & Navigation
  • Evaluation & Research Skills
  • Professional Skills & Conduct
  • Individual & Community Assessment Skills
  • Self-Care Strategies
  • Patient Centered Integration Strategies
  • Clinical Scope of Work
  • Medical Terminology and Physiological Systems
  • Program Evaluation
  • Ethics in Healthcare Delivery
  • Integrating CHW’s into Healthcare Systems
  • Patient Advocacy & Support

“The presenters had a huge, and very helpful toolbox, absolutely amazing training.”  – CHW Basic Training Participant

a result of participation, organizations and individuals increased their ability to connect participants to information and resources in healthcare and service-area communities. They gained knowledge, skills, and resources to address the Social Determinants of Health and to identify community supports. Trainings also provided a strong foundation of knowledge and skills for newer CHW’s/Ps, with useful, relevant, and applicable information for advancing health equity. Participants shared that the training format was easy and understandable and on-line classes were enjoyable and convenient. Participants also experienced an increase in knowledge regarding specific health issues faced by Inland Region service area communities. For more information regarding El Sol Neighborhood Educational Training Services, contact Odilia Garcia, El Sol Training Center Director, at odiliagarcia@elsolnec.org

[1] Led by the California Department of Health Care Services (DHCS), the goal of CalAIM is to improve outcomes for the millions of Californians covered by Medi-Cal, including those with the most complex needs.

El Sol Blogs

Subscribe To Our Newsletter


By submitting this form, you are consenting to receive marketing emails from: El Sol Neighborhood Educational Center, 766 N Waterman Avenue, San Bernardino, CA, 92410, https://elsolnec.org. You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact